TRAINING IS IDENTIFIED FOR ALL DECISION MAKERS COVERING THE COMPLETE VALUE CHAIN
We evaluate the performance (measured against expectations) of all and then identify remedial steps for each decision maker - from the property owner right down to the most junior decision maker from the smallest service provider
UNLOCKING THE FULL POTENTIAL OF ALL DECISION MAKERS
Since the Property Enhancement Programme is a development process, all role players personally benefit by identifying their need for skills development.
Continuous performance monitoring indicates incremental improvement (or deterioration) on clearly identified Key Performance Indicators (connected to the relevant Unit Standards) so that training/re-training could be very direct and specific.
Constant (electronic and automated) performance evaluation monitors
change in behaviour as an indication of training effectiveness (or employee disposition) leading to further pro-active steps.