INTRODUCING THE Q5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME FOR OBTAINING AND MAINTAINING ACCREDITATION
This is a development Programme for individual estate agents, their agencies (principals / franchise ) and their head office (franchisor). Each has distinctive roles to play in order to fulfil their responsibilities towards one another. This is a value chain with three links – and the chain is only as strong as the weakest link – connecting sellers on one end with buyers on the opposite end.
PREAMBLE
Few people have the internal drive to improve themselves without external motivation. External motivation drives all people to achieve more. For estate agents, the motivation to subscribe to the Q5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME is based on:
The desire to gain and the fear of losing – the two strongest human motivators. In business, money is the indicator of how much is gained and how much is lost as indicated below.
THE DESIRE TO GAIN
The selling of property – as a subscriber to the Q5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME, a measurable ability to sell more property, more often.
Creating a “life-long” passive income that could be bequeathed to heirs as long as they comply with minimum requirements.
THE FEAR OF LOSING
Selling less property, less often
No opportunity to be gainfully part of the future
INTRODUCING THE FUTURE
The property valuation profession will soon change and within three years there will be no need for property valuators in its current format.
A decision tool providing:
1. Property values that are up-to-date,
2. Consistently more accurate than any human being could ever be
3. Available immediately (within seconds)
4. At a fraction of conventional costs
5. Creating passive income for accredited contributors
is soon to be introduced by GLOBAL PROPERTY EXCELLENCE (Pty) Ltd.
THE ROLE OF ESTATE AGENTS
Estate agents have to find
Every time the Q5 Automated Value Tool (Q5AVT) is
Estate agents as data providers are free to lodge any number of
Data will only be accepted from accredited estate agents (data providers) with a proven track record of high repute.
MANAGING THE REPUTATION OF ESTATE AGENTS
Since the accuracy of data is vital, only data contributors of good standing will be allowed to be part of this exciting new property valuation process.
Subscribing to the Q5 Estate Agent Value Management Programme creates a win-win
INTRODUCING THE QUALITY 5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME
This development
In order to portray critical remedial steps in a user-friendly manner, it is reduced to relevant, accurate and timeous information published on a digital device of choice – from mobile phones to flat screens in offices. It will portray simple sets of graphs with their interpretation for motivational purposes, a decision task sheet for specific remedial action, customised in such a manner to only address the development needs of the relevant decision maker – whatever his/her job description.
Since it is a development programme
–
comprehensive assistance is given to all subscribers to continuously improve their performance on
The detail of this dynamic development programme (with its exciting benefits or its grave consequences) will be explained during a presentation of 20 minutes followed by questions and answers for 40 minutes.
SUMMARY OF TECHNICAL DETAIL
The bottom line of this Q5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME is subscribers win and non-subscribers lose.
This is life (a Biblical principle) – those who develop themselves win and those who refuse to development stay behind, to lose even what they have.
A Reputational Index is computed for every practising estate agent – whether they subscribe to this development programme or not. This Reputational Index is widely published and sellers and buyers will be mobilised to use the free Best-for-Me Tool.
This tool will identify which agency/agent to contact when sellers and buyers want to enter into a property related transaction.
It is otherwise impossible for a seller or buyer to take an informed Best-for-me Decision.
Since a Reputational Index determines who sellers and buyers will approach, estate agents, principals and franchisors need the highest possible Reputational Index. Therefore, this Programme identifies what are the issues that could possibly erode the reputation of the agent, the principal or the franchisor. It starts with a single agent that could dent or build the reputation of the whole organisation - every other principal in the country and the franchisor.
That is why the Q5 ESTATE AGENT VALUE MANAGEMENT PROGRAMME is both comprehensive and intensive.
It evaluates and monitors:
1. The personal performance and conduct of an individual estate agent
2. The performance of support staff - all four categories - few people even know exist
3. The performance of professional & business service providers
4. Risks that could prevent a consistently high Reputational Index
5. Adherence to, and compliance with business- and trade-related best practices
It is important to remember that all the above is interdependent. All is impacting on the other, and often the impact is accumulative. It means that a small issue is carried over to the next category where there might also be a small issue, but their combined influence has a significant impact on another small issue in another category. This snowball effect results in different inefficiencies reflected in unnecessary higher costs and lower income. For estate agents, their Reputational Index is directly impacted by (i) their own conduct but then also by issues they have no direct control over such as (ii) trade related, or business related best practices, (iii) the manner in which external risks to their reputation are managed, (iv) business and professional service provider performance and the (v) actions of support staff. That is why all the above is reflected by computing sub-indices based on sound academic methodology. For accuracy, they are statistically weighted.
THE IMPORTANCE OF A REPUTATIONAL INDICES